{"id":1222,"date":"2023-01-31T13:42:41","date_gmt":"2023-01-31T12:42:41","guid":{"rendered":"https:\/\/pulse.dbschenker.com\/pl\/?p=1222"},"modified":"2023-02-02T15:05:25","modified_gmt":"2023-02-02T14:05:25","slug":"my-name-is-betty-betty-schenker","status":"publish","type":"post","link":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/","title":{"rendered":"My name is Betty, Betty Schenker"},"content":{"rendered":"\n
<\/div>\n\n\n\n

W DB Schenker Centrum Obs\u0142ugi Klienta wspiera Betty<\/a>. To chatbot nazwany imieniem \u017cony Gottfrieda Schenkera<\/a>, kt\u00f3ry 150 lat temu za\u0142o\u017cy\u0142 firm\u0119.<\/strong><\/h2>\n\n\n\n
<\/div>\n\n\n\n
<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n

Sztuczna inteligencja (AI) w biznesie staje si\u0119 coraz bardziej popularna i jest wykorzystywana na wielu polach. Jedn\u0105 z takich mo\u017cliwo\u015bci s\u0105 chatboty, czyli programy komputerowe, kt\u00f3re zaprogramowane s\u0105 tak, aby symulowa\u0107 rozmow\u0119. Z tego typu botem mo\u017cemy przewa\u017cnie porozmawia\u0107 za pomoc\u0105 pisanego czatu, a niekiedy te\u017c g\u0142osowo. Chatboty interpretuj\u0105 podawane przez u\u017cytkownika s\u0142owa i udzielaj\u0105 wcze\u015bniej zaprogramowanej odpowiedzi.<\/p>\n\n\n\n

<\/p>\n\n\n\n

ELIZA<\/a> wyznaczy\u0142a trendy<\/strong> <\/h2>\n\n\n\n
<\/div>\n\n\n\n

Sztuczna inteligencja funkcjonuje jako dyscyplina akademicka od 1956 roku. Przesz\u0142a wiele wzlot\u00f3w i upadk\u00f3w. Badacze AI (z ang. artificial intelligence<\/em>) pr\u00f3bowali r\u00f3\u017cnych teorii oraz podej\u015b\u0107, w tym symulacj\u0119 m\u00f3zgu, modelowanie ludzkiego rozwi\u0105zywania problem\u00f3w, logik\u0119 formaln\u0105, du\u017ce bazy wiedzy i na\u015bladowanie zachowa\u0144 zwierz\u0105t. Dopiero w pierwszych dekadach XXI wieku wysoce matematyczno-statystyczne uczenie maszynowe zdominowa\u0142o t\u0119 dziedzin\u0119. Technika ta okaza\u0142a si\u0119 skuteczna, pomagaj\u0105c w rozwi\u0105zaniu wielu trudnych problem\u00f3w w przemy\u015ble i \u015brodowisku akademickim. Rozw\u00f3j chatbot\u00f3w jest \u015bci\u015ble zwi\u0105zany z dziedzin\u0105 sztucznej inteligencji. Ich pocz\u0105tki si\u0119gaj\u0105 lat 60-tych XX wieku, kiedy to Joseph Weizenbaum<\/a> stworzy\u0142 chatbota o imieniu ELIZA. Metoda dzia\u0142ania ELIZY jest od tamtej pory kopiowana przez wielu projektant\u00f3w chatbot\u00f3w. Polega na rozpoznawaniu s\u0142\u00f3w lub fraz kluczowych we wprowadzanych przez u\u017cytkownika zdaniach i udzielaniu zaprogramowanych odpowiedzi, kt\u00f3re mog\u0105 posun\u0105\u0107 rozmow\u0119 naprz\u00f3d. Przyk\u0142adowo, widz\u0105c s\u0142owo \u201ematka\u201d we wprowadzonym przez u\u017cytkownika tek\u015bcie, ELIZA opowiada\u0142a: \u201eOpowiedz mi wi\u0119cej o swojej rodzinie\u201d.[1]<\/a><\/p>\n\n\n\n

<\/p>\n\n\n\n

Boty pomagaj\u0105 w pracy cz\u0142owiekowi<\/strong> <\/h2>\n\n\n\n
<\/div>\n\n\n\n

Chatbot dzia\u0142a 24 godziny na dob\u0119 przez 7 dni w tygodniu. Dzi\u0119ki temu w organizacji mo\u017cna zarz\u0105dza\u0107 w spos\u00f3b efektywny, np. zapytaniami od klient\u00f3w. Na te powtarzalne odpowiedz\u0105 boty, na te dotycz\u0105ce skomplikowanych kwestii do konsultanci. Nic dziwnego, \u017ce coraz cz\u0119\u015bciej w swoich kontaktach z firmami spotykamy po drugiej stronie maszyny. W bardziej lub mniej zaawansowany spos\u00f3b pomagaj\u0105 nam one w rozwi\u0105zaniu problemu. Sukces tego rozwi\u0105zania jest widoczny w bran\u017cy IT. Wielu gigant\u00f3w nowoczesnych technologii przeznacza znaczne \u015brodki finansowe na rozw\u00f3j, badania i wdra\u017canie rozwi\u0105za\u0144 opartych o sztuczn\u0105 inteligencj\u0119. Tak jak IBM, kt\u00f3ry stworzy\u0142 bota IBM Watson Assistant. W oparciu w\u0142a\u015bnie o to rozwi\u0105zanie dzia\u0142a Betty DB Schenker.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

<\/p>\n\n\n\n

Betty wspiera Centrum Obs\u0142ugi Klienta<\/strong> <\/h2>\n\n\n\n
<\/div>\n\n\n\n

Betty nieustannie si\u0119 uczy. Firma stale rozszerza mo\u017cliwo\u015bci i funkcje chatbota Z pocz\u0105tku jego funkcje sprowadza\u0142y si\u0119 do odpowiedzi na pytania zwi\u0105zane ze statusem przesy\u0142ki. Obecnie dzi\u0119ki Betty klienci mog\u0105 si\u0119 ju\u017c zapyta\u0107 nie tylko o status czy termin dostawy przesy\u0142ki. Mog\u0105 r\u00f3wnie\u017c pozyska\u0107 informacje na temat dost\u0119pnych produkt\u00f3w i us\u0142ug. Dodatkowo, dzi\u0119ki integracji z platform\u0105 Connect4Land, Betty pomo\u017ce uzyska\u0107 wycen\u0119 i z\u0142o\u017cy\u0107 zam\u00f3wienie na transport.<\/p>\n\n\n\n

\u201e Ju\u017c teraz Betty obs\u0142uguje ok. 30% wszystkich zapyta\u0144 kierowanych do naszej firmy. A\u017c 83% rozm\u00f3w jest od pocz\u0105tku do ko\u0144ca w ca\u0142o\u015bci realizowana poprzez bota, a tylko 17% finalizuj\u0105 konsultanci. Ca\u0142y czas monitorujemy z jakimi sprawami Betty sobie nie radzi. Rozbudowujemy jej baz\u0119 zapyta\u0144, aby jeszcze bardziej podnie\u015b\u0107 ten wsp\u00f3\u0142czynnik\u201d \u2013 m\u00f3wi Adrian Wieliczko, Koordynator Zespo\u0142u Obs\u0142ugi Klient\u00f3w Regionu Pozna\u0144, odpowiedzialny za rozbudow\u0119 bota.<\/p>\n\n\n\n

DB Schenker monitoruje tak\u017ce poziom satysfakcji klient\u00f3w, kt\u00f3rzy komunikuj\u0105 si\u0119 z firm\u0105 za po\u015brednictwem Betty. 75% z nich uwa\u017ca te rozmowy za satysfakcjonuj\u0105ce. \u201eTo niema\u0142y sukces, gdy \u00be os\u00f3b jest zadowolona z rozmowy ze sztuczn\u0105 inteligencj\u0105. Nasi konsultanci osi\u0105gaj\u0105 92% pozytywnych opinii, widzimy, \u017ce mo\u017cemy jeszcze poprawi\u0107 statystyki Betty\u201d \u2013 dodaje Adrian Wieliczko.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Betty pomaga w procesach wewn\u0119trznych<\/strong> <\/h2>\n\n\n\n
<\/div>\n\n\n\n

Europejskie oddzia\u0142y DB Schenker testuj\u0105 rozwi\u0105zania wykorzystuj\u0105ce sztuczn\u0105 inteligencj\u0119 do optymalizacji proces\u00f3w wewn\u0119trznych. \u201ePrzyk\u0142adowo, we Francji dzia\u0142a Betty, kt\u00f3ra odpowiada na zapytania kierowane do dzia\u0142u IT Support. Z kolei na rynkach APAC funkcjonuje Betty odpowiadaj\u0105ca na pytania pracownik\u00f3w z zakresu HR i Compliance. Obecnie testujemy i b\u0119dziemy wdra\u017ca\u0107 kolejne projekty wykorzystania bota. Pracujemy nad jego integracj\u0105 z innymi wewn\u0119trznymi systemami DB Schenker\u201d \u2013 t\u0142umaczy Bartosz Nowojski, Product Owner, Technology Solution Center DB Schenker.<\/p>\n\n\n\n

\n\n\n\n

[1]<\/a> https:\/\/en.wikipedia.org\/wiki\/Chatbot<\/p>\n","protected":false},"excerpt":{"rendered":"

W DB Schenker Centrum Obs\u0142ugi Klienta wspiera Betty. To chatbot nazwany imieniem \u017cony Gottfrieda Schenkera, kt\u00f3ry 150 lat temu za\u0142o\u017cy\u0142 firm\u0119. Sztuczna inteligencja (AI) w biznesie staje si\u0119 coraz bardziej…<\/p>\n","protected":false},"author":19,"featured_media":1227,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"logistics_post_subtitle":"","logistics_post_display_author":"","logistics_post_thumbnail_type":"","footnotes":""},"categories":[14],"tags":[324,321,322,325,326,323],"class_list":["post-1222","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-inspirations","tag-ai","tag-betty","tag-chatbot","tag-chatbot-betty","tag-chatbot-db-schenker","tag-sztuczna-inteligencja"],"yoast_head":"\nMy name is Betty, Betty Schenker - Pulse\/pl<\/title>\n<meta name=\"description\" content=\"Centrum Obs\u0142ugi Klienta wspiera Betty. To chatbot nazwany imieniem \u017cony Gottfrieda Schenkera, kt\u00f3ry 150 lat temu za\u0142o\u017cy\u0142 firm\u0119.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"My name is Betty, Betty Schenker - Pulse\/pl\" \/>\n<meta property=\"og:description\" content=\"Centrum Obs\u0142ugi Klienta wspiera Betty. To chatbot nazwany imieniem \u017cony Gottfrieda Schenkera, kt\u00f3ry 150 lat temu za\u0142o\u017cy\u0142 firm\u0119.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/\" \/>\n<meta property=\"og:site_name\" content=\"Pulse\/pl\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/DBSchenkerPL\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-01-31T12:42:41+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-02T14:05:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/wp-content\/uploads\/sites\/6\/2023\/01\/shutterstock_1766414786-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1440\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"beatakonecka\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@DBSchenker\" \/>\n<meta name=\"twitter:site\" content=\"@DBSchenker\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"beatakonecka\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/\"},\"author\":{\"name\":\"beatakonecka\",\"@id\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/#\/schema\/person\/60b86cdf936bc79a1f04b24186c8f2fe\"},\"headline\":\"My name is Betty, Betty Schenker\",\"datePublished\":\"2023-01-31T12:42:41+00:00\",\"dateModified\":\"2023-02-02T14:05:25+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/\"},\"wordCount\":736,\"publisher\":{\"@id\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/#organization\"},\"image\":{\"@id\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/wp-content\/uploads\/sites\/6\/2023\/01\/shutterstock_1766414786-scaled.jpg\",\"keywords\":[\"AI\",\"Betty\",\"chatbot\",\"chatbot Betty\",\"Chatbot DB Schenker\",\"sztuczna inteligencja\"],\"articleSection\":[\"Inspirations\"],\"inLanguage\":\"pl-PL\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/\",\"url\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/\",\"name\":\"My name is Betty, Betty Schenker - Pulse\/pl\",\"isPartOf\":{\"@id\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/wp-content\/uploads\/sites\/6\/2023\/01\/shutterstock_1766414786-scaled.jpg\",\"datePublished\":\"2023-01-31T12:42:41+00:00\",\"dateModified\":\"2023-02-02T14:05:25+00:00\",\"description\":\"Centrum Obs\u0142ugi Klienta wspiera Betty. To chatbot nazwany imieniem \u017cony Gottfrieda Schenkera, kt\u00f3ry 150 lat temu za\u0142o\u017cy\u0142 firm\u0119.\",\"breadcrumb\":{\"@id\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/#breadcrumb\"},\"inLanguage\":\"pl-PL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pl-PL\",\"@id\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/#primaryimage\",\"url\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/wp-content\/uploads\/sites\/6\/2023\/01\/shutterstock_1766414786-scaled.jpg\",\"contentUrl\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/wp-content\/uploads\/sites\/6\/2023\/01\/shutterstock_1766414786-scaled.jpg\",\"width\":2560,\"height\":1440},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"My name is Betty, Betty Schenker\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/#website\",\"url\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/\",\"name\":\"Pulse\/pl\",\"description\":\"Blog by DB Schenker\",\"publisher\":{\"@id\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pl-PL\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/#organization\",\"name\":\"DB Schenker\",\"url\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pl-PL\",\"@id\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/pulse.dbschenker.com\/pl\/wp-content\/uploads\/sites\/6\/2021\/05\/DB-SCHENKER_4c_T.png\",\"contentUrl\":\"https:\/\/pulse.dbschenker.com\/pl\/wp-content\/uploads\/sites\/6\/2021\/05\/DB-SCHENKER_4c_T.png\",\"width\":1168,\"height\":200,\"caption\":\"DB Schenker\"},\"image\":{\"@id\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/DBSchenkerPL\/\",\"https:\/\/x.com\/DBSchenker\",\"https:\/\/www.linkedin.com\/company\/dbschenker\",\"https:\/\/www.youtube.com\/c\/DBSchenkerLogistics\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/#\/schema\/person\/60b86cdf936bc79a1f04b24186c8f2fe\",\"name\":\"beatakonecka\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pl-PL\",\"@id\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/90f30b994b14b0abc1799bfe81093cdc34808572a777842cc927cfb47be28b5e?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/90f30b994b14b0abc1799bfe81093cdc34808572a777842cc927cfb47be28b5e?s=96&d=mm&r=g\",\"caption\":\"beatakonecka\"},\"url\":\"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/author\/beatakonecka\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"My name is Betty, Betty Schenker - Pulse\/pl","description":"Centrum Obs\u0142ugi Klienta wspiera Betty. To chatbot nazwany imieniem \u017cony Gottfrieda Schenkera, kt\u00f3ry 150 lat temu za\u0142o\u017cy\u0142 firm\u0119.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/","og_locale":"pl_PL","og_type":"article","og_title":"My name is Betty, Betty Schenker - Pulse\/pl","og_description":"Centrum Obs\u0142ugi Klienta wspiera Betty. To chatbot nazwany imieniem \u017cony Gottfrieda Schenkera, kt\u00f3ry 150 lat temu za\u0142o\u017cy\u0142 firm\u0119.","og_url":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/","og_site_name":"Pulse\/pl","article_publisher":"https:\/\/www.facebook.com\/DBSchenkerPL\/","article_published_time":"2023-01-31T12:42:41+00:00","article_modified_time":"2023-02-02T14:05:25+00:00","og_image":[{"width":2560,"height":1440,"url":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/wp-content\/uploads\/sites\/6\/2023\/01\/shutterstock_1766414786-scaled.jpg","type":"image\/jpeg"}],"author":"beatakonecka","twitter_card":"summary_large_image","twitter_creator":"@DBSchenker","twitter_site":"@DBSchenker","twitter_misc":{"Written by":"beatakonecka","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/#article","isPartOf":{"@id":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/"},"author":{"name":"beatakonecka","@id":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/#\/schema\/person\/60b86cdf936bc79a1f04b24186c8f2fe"},"headline":"My name is Betty, Betty Schenker","datePublished":"2023-01-31T12:42:41+00:00","dateModified":"2023-02-02T14:05:25+00:00","mainEntityOfPage":{"@id":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/"},"wordCount":736,"publisher":{"@id":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/#organization"},"image":{"@id":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/#primaryimage"},"thumbnailUrl":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/wp-content\/uploads\/sites\/6\/2023\/01\/shutterstock_1766414786-scaled.jpg","keywords":["AI","Betty","chatbot","chatbot Betty","Chatbot DB Schenker","sztuczna inteligencja"],"articleSection":["Inspirations"],"inLanguage":"pl-PL"},{"@type":"WebPage","@id":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/","url":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/","name":"My name is Betty, Betty Schenker - Pulse\/pl","isPartOf":{"@id":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/#website"},"primaryImageOfPage":{"@id":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/#primaryimage"},"image":{"@id":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/#primaryimage"},"thumbnailUrl":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/wp-content\/uploads\/sites\/6\/2023\/01\/shutterstock_1766414786-scaled.jpg","datePublished":"2023-01-31T12:42:41+00:00","dateModified":"2023-02-02T14:05:25+00:00","description":"Centrum Obs\u0142ugi Klienta wspiera Betty. To chatbot nazwany imieniem \u017cony Gottfrieda Schenkera, kt\u00f3ry 150 lat temu za\u0142o\u017cy\u0142 firm\u0119.","breadcrumb":{"@id":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/#breadcrumb"},"inLanguage":"pl-PL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/"]}]},{"@type":"ImageObject","inLanguage":"pl-PL","@id":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/#primaryimage","url":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/wp-content\/uploads\/sites\/6\/2023\/01\/shutterstock_1766414786-scaled.jpg","contentUrl":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/wp-content\/uploads\/sites\/6\/2023\/01\/shutterstock_1766414786-scaled.jpg","width":2560,"height":1440},{"@type":"BreadcrumbList","@id":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/my-name-is-betty-betty-schenker\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/"},{"@type":"ListItem","position":2,"name":"My name is Betty, Betty Schenker"}]},{"@type":"WebSite","@id":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/#website","url":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/","name":"Pulse\/pl","description":"Blog by DB Schenker","publisher":{"@id":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pl-PL"},{"@type":"Organization","@id":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/#organization","name":"DB Schenker","url":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/","logo":{"@type":"ImageObject","inLanguage":"pl-PL","@id":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/#\/schema\/logo\/image\/","url":"https:\/\/pulse.dbschenker.com\/pl\/wp-content\/uploads\/sites\/6\/2021\/05\/DB-SCHENKER_4c_T.png","contentUrl":"https:\/\/pulse.dbschenker.com\/pl\/wp-content\/uploads\/sites\/6\/2021\/05\/DB-SCHENKER_4c_T.png","width":1168,"height":200,"caption":"DB Schenker"},"image":{"@id":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/DBSchenkerPL\/","https:\/\/x.com\/DBSchenker","https:\/\/www.linkedin.com\/company\/dbschenker","https:\/\/www.youtube.com\/c\/DBSchenkerLogistics"]},{"@type":"Person","@id":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/#\/schema\/person\/60b86cdf936bc79a1f04b24186c8f2fe","name":"beatakonecka","image":{"@type":"ImageObject","inLanguage":"pl-PL","@id":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/90f30b994b14b0abc1799bfe81093cdc34808572a777842cc927cfb47be28b5e?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/90f30b994b14b0abc1799bfe81093cdc34808572a777842cc927cfb47be28b5e?s=96&d=mm&r=g","caption":"beatakonecka"},"url":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/author\/beatakonecka\/"}]}},"_links":{"self":[{"href":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/wp-json\/wp\/v2\/posts\/1222","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/wp-json\/wp\/v2\/comments?post=1222"}],"version-history":[{"count":5,"href":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/wp-json\/wp\/v2\/posts\/1222\/revisions"}],"predecessor-version":[{"id":1269,"href":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/wp-json\/wp\/v2\/posts\/1222\/revisions\/1269"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/wp-json\/wp\/v2\/media\/1227"}],"wp:attachment":[{"href":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/wp-json\/wp\/v2\/media?parent=1222"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/wp-json\/wp\/v2\/categories?post=1222"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pulse.dbschenker.com.staging.mensemedia.net\/pl\/wp-json\/wp\/v2\/tags?post=1222"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}